Terms of service

Welcome to Cattel. By accessing or placing an order on our store, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

Cattel is a dropshipping store specializing in clothing and accessories. By using our website and services, you confirm that you are at least 18 years old or have permission from a guardian to make purchases.

All products offered are subject to availability. We reserve the right to modify, discontinue, or remove products at any time without notice.

2. Orders & Payment

By placing an order, you agree to provide accurate, complete, and current information, including billing and shipping details.

Payment must be made through the available payment methods on our store. All payments are processed securely through trusted payment gateways.

Cattel reserves the right to cancel or refuse any order at our discretion, including orders with incorrect or fraudulent payment information.

3. Shipping & Delivery

As a dropshipping store, products are shipped directly from our suppliers. Shipping times vary depending on the supplier’s location and customs procedures:

  • Processing Time: 1–3 business days

  • Domestic Delivery: 7–15 business days

  • International Delivery: 10–30 business days

Tracking information will be provided when available. Shipping delays due to customs, courier issues, or incorrect addresses are beyond our control.

4. Refunds, Exchanges, & Returns

All sales are final. We do not offer refunds, exchanges, or replacements for regular orders.

If an item is defective or damaged, you must contact us within 3 days of delivery with your order number and photo or video evidence. Verified defective items may receive a store discount or credit for future purchases.

We do not accept returns for change of mind, wrong size, or color preference.

5. Product Information

Cattel strives to display product images and descriptions accurately. However, variations in color, sizing, and appearance may occur due to display settings or supplier differences.

Customers are responsible for reviewing product details and sizing information before purchasing.

6. Intellectual Property

All content on the Cattel website, including images, logos, text, and branding, is the property of Cattel or its suppliers and is protected by copyright and trademark laws.

You may not reproduce, distribute, or use our content for commercial purposes without written permission.

7. Customer Responsibilities

By shopping with Cattel, you agree to:

  • Provide accurate shipping and payment information

  • Respect our policies regarding refunds, exchanges, and returns

  • Notify us promptly of any issues with defective or damaged items

8. Limitation of Liability

Cattel is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

While we work with trusted suppliers, we cannot guarantee delivery times, customs processing, or shipping conditions beyond our control.

9. Changes to Terms

Cattel reserves the right to update these Terms of Service at any time. Any changes will be effective immediately upon posting on the website. Continued use of our store constitutes acceptance of the updated terms.

10. Contact Information

For questions, issues, or concerns regarding your order or these Terms of Service, please contact us at:
Email: nottevada@gmail.com